FAQ Main Categories

It is simple and quick. Click Open a Real Account, fill in the form and upon completion you will receive an email with your login details that you can use to log in to our secure Client Zone. Here you will be able to fund your trading account by clicking the Deposit tab in the main menu. If you are already an ALAMIYA MARKETS Real Account holder you can open an additional account in the
Client Zone.

In case you fill out all details correctly, it takes less than 5 minutes.

If you have already opened a trading account, received your login details by email, submitted your identification documents for account validation, and made a deposit; the next step is to download the trading platform of your choice.

PREMIUM: 1 micro lot is 1,000 units of the base currency
PLATINUM: 1 standard lot is 100,000 units of the base currency
PRO: 1 micro lot is 1,000 units of the base currency

For further details, please click here.

The minimum is $ 50 for Premium accounts

While for the Platinum account it is $ 300

Pro accounts start from $ 10,000 as initial deposit

These conditions apply by depositing via electronic means (bank cards – Skrill – …)

Deposits through direct bank transfer start with a minimum of $ 1000.

Yes, we offer the swap-free Islamic account. You can view the account types from here.

  • A color copy of valid passport or other official identification document issued by authorities (e.g. driver’s license, identity card, etc). The identification document must contain the client’s full name, an issue or expiry date, the client’s place and date of birth or tax identification number and the client’s signature.
  • A recent utility bill (e.g. electricity, gas, water, phone, oil, Internet and/or cable TV connection, bank account statement) dated within the last 6 months and confirming your registered address.

We operate in accordance with a number of compliance-related issues and procedures imposed by our main regulatory authority, mentation from our clients with regards to KYC (Know Your Client), including the collection of a valid ID card and a recent (within 6 months) utility bill or bank account statement that confirms the address the client has registered with.

No, your new account will be validated automatically, as long as you will use the same personal /contact details as for your previous account.

If you wish to update your email address, please send an email to suppurt@alamiyamarkets.com from your registered email address.

If you wish to update your residential address, please send an email to suppurt@alamiyamarkets.com from your registered email address and upload the POR (not older than 6 months) confirming that address in the Client Zone

No, you cannot lose more than the amount you deposited. Should the slippage of a certain currency pair cause a negative balance, it will be reset automatically with your next deposit.

ALAMIYA MARKETS is operated by ALAMIYA MARKETS Limited, which ensures the safety of client funds and consumer protection as per the applicable laws and regulations. Thus, the measures that ALAMIYA MARKETS undertakes include the following:

  • Segregation of clients’ funds

Clients’ funds get transferred to the Company’s segregated client bank account. These funds are off balance sheet and cannot be used to pay creditors in the unlikely event of the Company’s insolvency.

  • Bank accounts

We maintain client and operational bank accounts with banking institutions of great repute.

  • Supervision by the regulator

As a regulated Securities Service Provider Licensee, we are obliged to meet strict financial requirements. We are thus required by law to maintain sufficient liquid capital to cover clients’ deposits, possible fluctuations in the Company’s currency positions, and any outstanding costs. In addition, an external auditor conducts an annual audit of the Company’s financial statements.

We provide leverages between 1:1 – 1:200. The leverage depends on equity, so please read more details about this here.

Margin is the required amount in the base currency of the trading account needed to open or maintain a position. When trading forex, the Required/Used Margin for a specific position = Number of Lots * Contract size / Leverage. Here the result is originally calculated in the first currency of the traded pair, and then converted into the base currency of your trading account, which will be numerically displayed on your MT4, or any other trading platform.

The margin requirement for gold land silver is calculated like this: Lots * Contract Size * Market Price / Leverage. The result will be in USD, which will be converted into the base currency of your trading account (in case it is other than USD).

For CFDs, the required margin is Lots * Contract Size * Opening Price * Margin Percentage. The result will be in USD, which will be converted into the base currency of your trading account (in case it is other than USD). More details can be seen here.

Margin level is calculated with the formula Equity/Margin * 100%.

Free margin is your equity minus margin. It means the available funds that you use for opening new positions, or for maintaining existing positions.

Stop loss is an order for closing a previously opened position at a price less profitable for the client than the price at the time of placing the stop loss. Stop loss is a limit point that you set to your order. Once this limit point is reached, your order will be closed. Please note that you need to leave certain distances from the current market price when you set up stop/limit orders. For further details about the distance in points for each currency pair, please view the limit and stop levels here.

Using stop loss is useful if you want to minimize your losses when the market goes against you. Stop loss points are always set below the current BID price on BUY, or above the current ASK price on SELL.

Take profit is an order to close a previously opened position at a price more profitable for the client than the price at the time of placing the take profit. When the take profit is reached, the order will be closed. Please note that you need to leave certain distances from the current market price when you set up stop/limit orders. For further details about the distance in points for each currency pair, please view the limit and stop levels here.

Take Profit points are always set below the current ASK price on SELL, or above the current BID price on BUY.

Amount of Base Currency*Pips= Value in Quote Currency
Value of 1 pip in EUR/USD= 1 Lot (100 000 €)*0.0001= 10 USD
Value of 1 pip in USD/CHF= 1 Lot (100 000 $)*0.0001=10 CHF
Value of 1 pip in EUR/JPY=1 Lot (100 000 €)*0.01= 1000 JPY

The numbers below are per transaction, and you can open an unlimited amount.

PLATINUM account:

1 lot = 100,000
Minimum trade volume = 0.01
Maximum trade volume = 50
Trading step = 0.01

PREMIUM account:

1 Lot = 100,000
Minimum trade volume = 0.01
Maximum trade volume = 20
Trading step = 0.01
Please note that the minimum lot size for trading with CFDs is 1 lot.

Yes, we do. You are free to hedge your positions on your trading account. Hedging takes place when you open a LONG and a SHORT position on the same instrument simultaneously. When you open a BUY and a SELL position on the same instrument and in the same lot size, the margin is 0.

However, when you open a BUY and a SELL position on a CFD of the same type and lot size, the margin is only needed once, and it can be seen here.

We offer a wide range of payment options for deposits/withdrawals: by multiple credit cards, multiple electronic payment methods, bank wire transfer, local bank transfer, and other payment methods.

As soon as you open a trading account, you can log in to our Client Zone, select a payment method of your preference on the Deposits/Withdrawal pages, and follow the instructions given.

It is not possible to change the base currency of your existing trading account. However, you can open an additional account in the Client Zone at any time and choose the base currency of your preference for it.

It is not possible to change your account type, but if you wish to open an additional account you can easily do that in the Client Zone at any time by choosing the account type of your preference.

According to the recent Dodd-Frank Act passed by the US Congress, the CFTC (Commodity Futures Trading Commission) no longer allows us to let US residents and citizens open trading accounts with us. We apologize for the inconvenience.

Slippages hardly ever occur if you trade with us. Sometimes, however, especially when important economic news is released, due to a sharp rise/fall in the market price, your order may be filled at a different rate than you requested.

At ALAMIYA MARKETS, your orders are filled at the best available market price, which may be to your benefit.

We do not charge any fees for our deposit/withdrawal options. For instance, if you deposit USD 100 by Skrill and then withdraw USD 100, you will see the full amount of USD 100 in your Skrill account as we cover all transaction fees both ways for you.

This also applies to all credit/debit card deposits. For deposits/withdrawals via international bank wire transfer, ALAMIYA MARKETS covers all transfer fees imposed by our banks, with the exception of deposits amounting to less than 2000 USD (or equivalent denomination).

All deposits are instant, except for the bank wire transfer. All withdrawals are processed by our back office in 24 hours on business days.

Your withdrawal request is processed by our back office within 24 hours. You will receive your money on the same day for payments made via e-wallet, while for payments by bank wire or credit/debit card it usually takes 3- 20 business days depending on the countries or the bank.

It depends on the country the money is sent to. Standard bank wire within the EU takes 3 working days. Bank wires to some countries may take up to 21 working days.

In order to withdraw funds, your trading account must be validated. This means that first you need to upload your documents in our Members Area: Proof of Identity (ID, passport, driving license) and Proof of Residency (utility bill, telephone/Internet/TV bill or bank statement), which include your address and your name and can’t be older than 6 months.

Once you receive confirmation from our Validation Department that your account has been validated, you can request the funds withdrawal by logging in to the Client Zone, selecting the Withdrawal tab and sending us a withdrawal request. It is only possible to send your withdrawal back to the original source of deposit. All withdrawals are processed by our Back Office within 24 hours on business days.

Since we can only transfer the same amount back to your card as the amount you have deposited, profits can be transferred to your bank account via wire transfer. If you have also made deposits via E-wallet, you also have the option to withdraw profits to that same E-wallet.

In order to protect all parties against fraud and minimise the possibility of money laundering and/or terrorist financing, ALAMIYA MARKETS will only process withdrawal/refunds back to the source of the original deposit according to the Withdrawal Priority Procedure below:

  • Credit/debit card withdrawals. Withdrawal requests submitted, regardless of the withdrawal method chosen, will be processed via this channel up to the total amount deposited by this method.
  • E-wallet withdrawals. E-wallet refunds/withdrawals will be processed once all Credit/Debit card deposits have been completely refunded.
  • Other Methods. All other methods such as bank wire withdrawals shall be used once deposits made with the above two methods have been completely exhausted.

All withdrawal requests will be completed within 24 working hours; however all withdrawal requests submitted will be instantly reflected in the clients’ trading account as pending withdrawals. In case a client selects an incorrect withdrawal method, the clients’ request will be processed according to the Withdrawal Priority Procedure described above. All client withdrawal requests shall be processed in the currency in which the deposit was originally made. Should the deposit currency differ from the transfer currency, the transfer amount will be converted by ALAMIYA MARKETS into the transfer currency at the prevailing exchange rate.

No, this is not possible. It is forbidden to transfer funds between different clients’ accounts and involve any third parties.

As we are a regulated company, we do not accept deposits/withdrawals made by third parties. Your deposit can only be made from your own account, and the withdrawal has to go back to the source where the deposit was made.

Yes, this is possible. You can request an internal transfer between two trading accounts, but only if both accounts have been opened under your name and if both trading accounts have been validated. If the base currency is different, the amount will be converted. Internal transfer can be requested in the Client Zone, and it is instantly processed.

If one of your deposit methods has been a credit/debit card, you always need to request withdrawal up to the deposit amount, as a prior to any other withdrawal method. Only in case that amount deposited via credit/debit card is fully refunded back to source, you may select another withdrawal method, according to your other deposits.

While all features and functions of a real account are also available for a demo account, you should keep in mind that simulation cannot replicate real trading market conditions. One relevant difference is that the volume executed through the simulation does not affect the market; while in real trading volumes have effect on the market, especially when the deal size is large. The speed of execution is the same for real trading accounts as for the ALAMIYA MARKETS demo accounts.

Moreover, users can have a very different psychological profile depending on whether they trade with demo or real accounts. This aspect may impact the evaluation performed with the demo account. We advise you to be cautious and avoid complacency about any conclusion that you may draw from using a demo account. You can read more details about demo accounts here.

Trading on forex, CFDs on stock indices, commodities, metals and energies is provided

  • with a MINIMUM DEPOSIT as low as 50 USD
  • with the option to OPEN MORE THAN 1 ACCOUNT
  • with NEGATIVE BALANCE protection
  • NO RE-QUOTES, NO REJECTION OF ORDERS
  • TIGHT SPREADS as low
  • FRACTIONAL PIP PRICING
  • MULTIPLE TRADING PLATFORMS accessible from 1 account for speedy trading mobility
  • REAL-TIME MARKET EXECUTION
  • FAST WITHDRAWALS with NO EXTRA FEES
  • ALL TRANSFER FEES COVERED BY ALAMIYA MARKETS
  • FREE, UNLIMITED DEMO ACCOUNTS with virtual funds and full access to MULTIPLE TRADING PLATFORMS